Introduction to Privacy Policy
Welcome to the Privacy Policy of ELIKEA LTD, governing your use of Sophistdrive.com (referred to as the “Website”). ELIKEA LTD operates this platform, and by accessing or using our website, you agree to abide by the terms and conditions outlined herein.
At ELIKEA LTD, we recognize the importance of privacy and are committed to protecting our users’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
Our Privacy Policy is designed to inform you about the types of personal information we collect, the purposes for which we use your information, how we protect your information, and your rights regarding your data. By using our website, you consent to collecting and using your information as described in this Privacy Policy.
Please take the time to read this Privacy Policy carefully to understand our practices regarding your personal information. If you have any questions or concerns about our Privacy Policy or our data practices, please contact us using the information provided at the end of this document.
By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms and conditions. If you do not agree with any part of this Privacy Policy, please do not use our website.
We may update or modify this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our website after posting changes to this Privacy Policy will constitute your acceptance of those changes.
Thank you for choosing Sophistdrive.com. We are committed to protecting your privacy and providing a secure and enjoyable experience on our platform. If you have any questions or concerns, please don’t hesitate to contact us by email: contact@sophistdrive.com or Contact Form.
Information Collection
At Sophistdrive.com, we collect various types of information to provide and improve our services, enhance user experience, and ensure the security of our platform. This section outlines the types of information we collect and how we gather it.
1. Personal Information Provided by You:
When you interact with our website, you may voluntarily provide us with personal information. This includes information you provide when registering for an account, filling out forms, or contacting us. The types of personal information we collect may include:
- Name
- Email address
- Phone number
- Postal address
- Job title
- Other relevant details
2. Payment Data:
If you make purchases on our website, we collect payment data necessary to process transactions. This may include your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. Our payment processor securely stores all payment data.
3. Information Automatically Collected:
When you visit our website, we automatically collect certain information about your device and browsing activity. This information may include:
- IP address
- Browser type
- Operating system
- Referral URLs
- Access times
- Pages viewed
We use cookies, web beacons, and other tracking technologies to collect this information and improve our services. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to access certain features of our website.
4. Information from Third-Party Sources:
We may also receive information about you from third-party sources, such as social media platforms or marketing partners. This information may include demographic data, interests, or preferences, which we use to personalize your experience and provide targeted advertising.
5. Children’s Information:
Our website is not intended for children under 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will delete such information from our records.
6. Voluntary Submission of Information:
You have the option to choose whether or not to provide certain information to us. However, some features of our website may not be accessible without providing certain personal information. By providing us with your information, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.
At Sophistdrive.com, we take the privacy and security of your information seriously. We only collect and use your information for legitimate business purposes and in compliance with applicable laws and regulations. If you have any questions or concerns about our information collection practices, please contact us using the information provided in this Privacy Policy’s “Contact Us” section.
Personal Information Provided by You
At Sophistdrive.com, we collect personal information you voluntarily provide us when interacting with our website. This section outlines the types of personal information we collect and how we use it.
1. Registration Information:
· When you create an account on our website, we collect certain personal information to facilitate account creation and management. This may include:
- Full name
- Email address
- Phone number
- Postal address
- Job title or profession
·Other relevant details necessary for account setup and verification.
2. Communication Information:
When you contact us through our website, by email: contact@sophistdrive.com, or through other communication channels, we may collect personal information provided in your communication. This may include:
- Name
- Email address
- Phone number
Any other information you voluntarily provide in your message or inquiry.
3. Transaction Information:
- If you purchase or engage in transactions on our website, we collect the personal information necessary to process the transaction. This may include:
- Payment instrument details (such as credit card number, expiration date, and security code)
- Billing and shipping address information
- Order details and transaction history.
4. Profile Information:
You may provide additional personal information to create or update your user profile on our website. This may include:
- Profile picture or avatar
- Biographical information
- Interests or preferences
- Social media profiles or links.
5. User-Generated Content:
We may collect personal information in user-generated content you post, upload, or share on our website. This may include:
- Comments, reviews, or feedback
- Photos, videos, or other media content
- Any other information you voluntarily provide as part of your user-generated content.
6. Consent and Acknowledgment:
By providing us with your personal information, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy. You acknowledge that providing certain personal information may be necessary to access certain features or services on our website.
Payment Data
Sophistdrive.com collects payment data when you make purchases or engage in transactions on our website. This section outlines the types of payment data we collect and how we use it to process your transactions securely.
1. Types of Payment Data Collected:
When you purchase on our website or engage in a transaction, we collect specific payment data to process the transaction securely. This may include:
- Payment instrument details include credit card number, expiration date, and security code (CVV/CVC).
- Billing address: The address associated with the payment method used for the transaction.
- Shipping address: If different from the billing address, the address where the purchased items will be delivered.
- Transaction history: Details of past transactions, including purchase amounts, dates, and payment methods.
2. Security of Payment Data:
We prioritize the security and confidentiality of your payment data and implement measures to protect it from unauthorized access, disclosure, alteration, or destruction. Our website uses industry-standard encryption technology (SSL) to secure the transmission of payment information during transactions.
We adhere to Payment Card Industry Data Security Standard (PCI DSS) compliance requirements to ensure the secure handling of payment data. Our payment processor also employs stringent security measures to safeguard your payment information.
3. Storage and Processing of Payment Data:
All payment data collected during transactions is securely stored and processed by our trusted payment processor. We do not store or retain total payment card numbers or sensitive authentication data on our servers.
Our payment processor handles the authorization, processing, and settlement of transactions on our behalf, using encrypted connections and secure servers to protect your payment information.
4. Use of Payment Data:
We use payment data collected during transactions solely to process your payments and complete the associated transactions. This includes verifying payment details, authorizing transactions, and facilitating refunds or returns when necessary.
Payment data is not used for other purposes, such as marketing or advertising, without your explicit consent. We do not sell or share payment data with third parties for marketing purposes.
5. Third-Party Payment Processors:
We partner with reputable third-party payment processors to handle the secure processing of payments on our website. Our payment processors adhere to strict security standards and comply with relevant regulations to protect your payment data.
When you make a payment on our website, you may be redirected to the secure payment gateway of our payment processor, where you can securely enter your payment information. Your payment details are encrypted and transmitted directly to the payment processor.
6. Data Retention:
We retain payment data only for as long as necessary to fulfill the purposes for which it was collected, including processing transactions, resolving disputes, and complying with legal obligations. Once the retention period expires, we securely delete or anonymize payment data by our data retention policy.
At Sophistdrive.com, we are committed to maintaining the security and integrity of your payment data and ensuring a safe and seamless transaction experience on our website. If you have any questions or concerns about collecting or processing payment data, please contact us using the information provided in the “Contact Us” section of this Privacy Policy.
Information Automatically Collected
At Sophistdrive.com, we automatically collect certain information when you visit our website to enhance your user experience, analyze trends, and improve the quality of our services. This section outlines the types of information we automatically collect and how we use it.
1. Types of Information Collected:
When you access or use our website, we automatically collect certain information about your device and browsing activity. This may include:
- IP address: A unique identifier assigned to your device when connecting to the internet.
- Browser type: The type of web browser you are using to access our website (e.g., Chrome, Firefox, Safari).
- Operating system: The operating system running on your device (e.g., Windows, macOS, iOS, Android).
- Referral URLs: The websites or pages that refer you to our website.
- Access times: The date and time of your visit to our website.
- Pages viewed: The specific pages or content you interact with on our website.
2. Cookies and Tracking Technologies:
We use cookies, web beacons, and other tracking technologies to collect and store information about your browsing behavior on our website. Cookies are small text files stored on your device that contain data related to your browsing session.
Cookies allow us to recognize your device, customize your experience, and analyze how users interact with our website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a specified period).
3. Purposes of Information Collection:
We collect automatically collected information for various purposes, including:
- Improving website functionality: Analyzing user interactions and preferences to enhance the usability and performance of our website.
- Personalizing user experience: Customizing content, recommendations, and advertisements based on user preferences and browsing history.
- Analyzing trends and patterns: Aggregating and analyzing data to identify trends, patterns, and areas for Improvement in our services.
- Preventing fraud and abuse: Detecting and preventing fraudulent or abusive behavior on our website to protect the security and integrity of our platform.
4. Opting Out of Tracking:
You can control cookies and tracking technologies through your web browser settings. Most web browsers allow you to manage cookies, including blocking or deleting them altogether.
However, please note that disabling cookies may affect your ability to access certain features or functionality of our website. By continuing to use our website with cookies enabled, you consent to collecting and using your information as described in this Privacy Policy.
5. Third-Party Analytics Services:
We may use third-party analytics services, such as Google Analytics, to collect and analyze information about user interactions on our website. These analytics services may use cookies and other tracking technologies to gather data and generate reports on website activity.
The information collected by third-party analytics services is subject to their privacy policies and practices. We do not control or have access to the information collected by these services.
To Facilitate Account Creation and Login Process
Sophistdrive.com aims to provide a seamless and user-friendly experience for account creation and login processes. This section outlines how we facilitate these processes and the types of information involved.
1. User Registration:
To create an account on Sophistdrive.com, users are required to provide certain information, including:
- Full name
- Email address
- Password
- Optional: Phone number, postal address, profile picture, etc.
2. Account Verification:
Upon registration, users may be required to verify their email address or phone number to confirm account ownership and enhance security. We may send a verification code or link to the provided email address or phone number.
3. Secure Login Process:
We employ industry-standard security measures to protect the login process and prevent unauthorized access to user accounts. This includes encryption, multi-factor authentication, and CAPTCHA verification to verify user identity and deter automated attacks.
4. Remember Me Feature:
We offer a “Remember Me” feature to streamline the login process for returning users. This feature allows users to stay logged in on their devices for a certain period, eliminating the need to enter login credentials every time they visit the website.
5. Account Customization:
Users can customize their accounts by adding profile information, uploading pictures, and setting preferences. This allows users to personalize their experience and manage their account settings according to their preferences.
6. Password Management:
We encourage users to create strong, unique passwords for their accounts and provide tools for password management, such as password reset and recovery options. Users can reset their passwords via email or SMS verification if they forget their login credentials.
7. Account Security:
We prioritize the security of user accounts and employ measures to protect against unauthorized access, including account lockout after multiple failed login attempts, session timeout, and monitoring for suspicious login activity.
8. Communication Preferences:
Users can control their communication preferences and opt in or out of marketing communications, newsletters, and promotional offers during the account creation or login process.
9. Compliance with Privacy Regulations:
We adhere to applicable privacy regulations, such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), regarding the collection, use, and storage of user data during the account creation and login processes.
Sophistdrive.com strives to make the account creation and login processes as simple, secure, and user-friendly as possible. By implementing robust security measures and providing customization options, we aim to enhance the overall user experience while safeguarding user privacy and data security. If you have any questions or concerns about the account creation or login process, please contact us using the information provided in this Privacy Policy’s “Contact Us” section.
How We Use Your Information
Sophistdrive.com is committed to respecting your privacy and using your personal information responsibly. This section outlines how we use the information we collect from you to provide, improve, and personalize our services.
1. Account Management:
We use your personal information to create and manage your account on Sophistdrive.com. This includes:
- Verifying your identity
- Facilitating account registration and login processes
- Providing access to account features and services
- Managing account preferences and settings
2. Communication:
We may use your contact information, such as your email address or phone number, to communicate with you about your account, transactions, or inquiries. This includes:
- Sending transactional emails, such as order confirmations and account notifications
- Responding to your customer service inquiries or support requests
- Notifying you of changes to our services or terms of use
3. Personalization:
We use your personal information to personalize your experience on Sophistdrive.com and tailor our services to your preferences. This includes:
- Customizing content, recommendations, and advertisements based on your interests and browsing history
- Providing personalized product recommendations or offers
- Improving the relevance and effectiveness of our marketing campaigns
4. Transaction Processing:
We use your payment information and transaction history to process payments, fulfill orders, and manage transactions on Sophistdrive.com. This includes:
- Verifying payment details and processing transactions securely
- Facilitating refunds, returns, or exchanges as necessary
- Maintaining records of transactions for accounting and legal purposes
5. Analytics and Research:
We may use aggregated or anonymized data for analytics, research, and reporting purposes to understand user behavior, trends, and preferences. This includes:
- Analyzing website usage patterns and traffic sources
- Conducting market research and surveys to improve our services
- Generating insights to optimize website performance and user experience
6. Security and Fraud Prevention:
We use your personal information to ensure the security and integrity of our platform and protect against fraudulent or unauthorized activities. This includes:
- Monitoring for suspicious login attempts or account activity
- Detecting and preventing fraud, abuse, or security breaches
- Implementing security measures to safeguard your personal information
7. Legal Compliance:
We may use your personal information to comply with legal obligations, regulatory requirements, or court orders. This includes:
- Responding to legal requests or inquiries from law enforcement or government authorities
- Enforcing our terms of use and other agreements
- Protecting the rights, property, or safety of Sophistdrive.com, our users, or others
Sophistdrive.com is committed to using your personal information responsibly and transparently. We only use your information for legitimate business purposes and in accordance with applicable laws and regulations. If you have any questions or concerns about how we use your information, please contact us using the information provided in the “Contact Us” section of this Privacy Policy.
To Facilitate Account Creation and Logon Process
At Sophistdrive.com, we are committed to facilitating account creation and login processes that prioritize user convenience, security, and satisfaction. Our streamlined procedures and robust security measures ensure users can create confident accounts and access our platform. If you have any questions or require assistance with the account creation or login process, please don’t hesitate to contact our support team for assistance.
1. User Registration Simplification:
Our account creation process is designed to be user-friendly and straightforward. We minimize the number of required fields and provide clear instructions to guide users through the registration process quickly.
2. Intuitive Account Setup:
We offer intuitive interfaces and prompts during the account creation to help users set up their accounts efficiently. Users are prompted to provide essential information such as their name, email address, and password, ensuring a smooth registration experience.
3. Email Verification:
To enhance security and prevent unauthorized account access, we require users to verify their email addresses during the region process registration; users receive a verification email with a unique link or code to confirm their email address and activate their account.
4. Password Management Tools:
We provide password management tools to help users create strong and secure passwords for their accounts. Users are encouraged to choose unique passwords and may utilize password strength indicators and suggestions to enhance security.
5. Remember Me Feature:
For user convenience, we offer a “Remember Me” feature during the login process. This feature allows returning users to stay logged in on their devices for a specified period, eliminating the need to enter login credentials repeatedly.
6. Two-Factor Authentication (2FA):
To enhance account security, we offer two-factor authentication (2FA) as an optional security feature during login. Users can receive a verification code via email or SMS to verify their identity and add protection to their accounts.
7. Account Recovery Options:
If users forget their login credentials or encounter login issues, we provide account recovery options to assist them in regaining access to their accounts. Users may initiate password reset procedures via email or SMS verification to restore account access.
8. Privacy and Security Assurance:
We prioritize the privacy and security of user information throughout the account creation and login processes. User data is encrypted during transmission and stored securely, adhering to industry best practices and regulatory standards.
9. Transparent Communication:
We communicate openly with users about our account creation and login processes, providing clear instructions, explanations, and reassurances regarding privacy and security measures. Users are informed about the steps we take to protect their information and maintain the integrity of our platform.
10. Continuous Improvement:
We continually evaluate and enhance our account creation and login processes based on user feedback, industry best practices, and technological advancements. We aim to provide users an efficient, secure, and user-friendly experience while accessing our platform.
To Send Administrative Information to You
Sophistdrive.com utilizes administrative information to keep information on essential updates, account-related activities, and relevant service changes. How we ensure effective communication of administrative information:
Sophistdrive.com values effective communication and transparency in delivering administrative information to our users.
1. Transactional Emails:
We send transactional emails to provide you with essential information related to your account and transactions. These emails may include order confirmations, account activation notices, password reset instructions, and other account-related notifications.
2. Account Notifications:
We use email notifications to inform you about important account activities, such as changes to your account settings, subscription status updates, and security alerts. These notifications help you stay informed and in control of your account.
3. Policy Updates:
In the event of changes to our terms of service, privacy policy, or other essential policies, we may send you email notifications to inform you about these updates. We believe in transparency and strive to keep you informed about any changes affecting your use of our services.
4. Service Announcements:
We may send service announcements via email to inform you about new features, product updates, maintenance schedules, and other relevant information about our platform. These announcements ensure you know the latest developments and improvements to our services.
5. Feedback and Surveys:
We may occasionally send email invitations to participate in surveys or provide feedback about your experience with our platform. Your input is valuable to us, and we use survey responses to gather insights and make improvements to serve your needs better.
6. Opt-Out Options:
We respect your preferences regarding email communications. If you no longer wish to receive administrative emails from us, you can opt-out by adjusting your email notification preferences in your account settings or by following the unsubscribe instructions provided in the emails.
7. Frequency and Relevance:
We strive to balance the frequency and relevance of our administrative emails to ensure you receive timely and pertinent information without overwhelming your inbox. We aim to provide valuable updates and notifications that enhance your experience with our platform.
How We Share Your Information
We are committed to protecting your privacy and only share your information in limited circumstances necessary for the operation of our services, as outlined below:
1. Service Providers:
We may share your information with trusted third-party service providers who assist us in delivering our services. These service providers may include payment processors, hosting providers, email service providers, and analytics platforms. We ensure these service providers adhere to strict confidentiality and security standards to safeguard your information.
2. Business Partners and Affiliates:
We may share your information with our business partners and affiliates for joint marketing activities, promotional offers, or collaborations that benefit our users. However, we do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
3. Legal Compliance:
We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. This may include responding to subpoenas, court orders, or other lawful requests for information. We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Protection of Rights and Safety:
We may share your information to investigate, prevent, or take action regarding illegal activities, fraud, security breaches, or violations of our terms of service. This includes sharing information with law enforcement agencies, regulatory authorities, or other entities as required by law or to protect our interests and users’ interests.
5. Corporate Transactions:
In the event of a merger, acquisition, restructuring, or sale of assets, we may transfer your information to the acquiring entity or successor organization as part of the transaction. We will notify you of any such transfer and allow you to opt-out or request the deletion of your information if applicable laws require it.
6. With Your Consent:
We may share your information with third parties for purposes not described in this Privacy Policy if we obtain your consent. For example, if you participate in a promotional offer or marketing campaign sponsored by a third party, we may share your information with that third party with your consent.
7. Aggregated or Anonymized Data:
We may share aggregated or anonymized data that does not personally identify you for analytical or research purposes. This data may be shared with third parties, such as advertisers, business partners, or industry analysts, to provide insights into trends, usage patterns, and demographic information.
At Sophistdrive.com, we take your privacy seriously and strive to limit the sharing of your information to only those necessary to operate our services as described in this Privacy Policy. We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. If you have any questions or concerns about how we share your information, please get in touch with us using the information provided in this Privacy Policy’s “Contact Us” section.
Data Retention
At Sophistdrive.com, we adhere to responsible data retention practices to ensure that we retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The following principles guide our data retention practices:
1. Purpose Limitation:
We only retain your personal information for the specific purposes for which it was collected, as described in this Privacy Policy. Once the purpose for which the information was collected has been fulfilled, we securely delete or anonymize the data unless retention is required by law or for legitimate business purposes.
2. Legal Compliance:
We comply with applicable laws, regulations, and legal obligations governing the retention of personal information. If specific legal requirements dictate the retention period for certain data types, we adhere to those requirements.
3. Business Necessity:
We retain personal information for as long as necessary to provide our services, fulfill contractual obligations, resolve disputes, and enforce our agreements. This includes retaining transactional data, account information, and communication records for a reasonable period following the termination of your account or the completion of a transaction.
4. User Preferences:
We respect your preferences regarding data retention. If you choose to delete your account or request the deletion of your personal information, we will promptly comply with your request, subject to any legal or contractual obligations that may require us to retain specific data.
5. Data Minimization:
We apply data minimization principles to limit the personal information we collect, retain, and process to only what is necessary for the purposes outlined in this Privacy Policy. By minimizing data collection, we reduce the risk of unnecessary data retention.
6. Security Measures:
We employ robust security measures to protect the personal information we retain from unauthorized access, disclosure, alteration, or destruction. This includes encryption, access controls, and other industry-standard security practices to safeguard your data during storage and transmission.
7. Regular Review and Update:
We regularly review and update our data retention practices to ensure they remain consistent with our privacy commitments, industry best practices, and legal requirements. If we determine that data retention periods need to be adjusted, we will update this Privacy Policy accordingly and notify you as required.
GDPR Compliance
The General Data Protection Regulation (GDPR) is a comprehensive data protection law regulating individuals’ processing of personal data in the European Economic Area (EEA) and providing them with certain rights and protections regarding their personal data. As a company that operates in the EEA or processes personal data of individuals in the EEA, we are committed to complying with the requirements of the GDPR. Below, we outline how we ensure GDPR compliance and the rights available to individuals under the GDPR:
- Lawful Basis for Processing: Under the GDPR, we only process personal data when we have a lawful basis. This includes obtaining the consent of the individual, processing necessary for the performance of a contract, compliance with a legal obligation, protection of vital interests, performance of a task carried out in the public interest or the exercise of official authority, and legitimate interests pursued by the data controller or a third party.
- Transparency and Accountability: We are transparent about collecting, using, and processing personal data and provide individuals with clear and easily accessible information about their data processing activities. This Privacy Policy serves as one of the ways we fulfill our transparency obligations under the GDPR. We also maintain internal records of our data processing activities and implement appropriate technical and organizational measures to ensure data protection and security.
- Rights of Data Subjects: The GDPR grants individuals in the EEA certain rights regarding their personal data, including:
Right to Access: Individuals have the right to request access to their personal data and information about how we process it.
Right to Rectification: Individuals have the right to request the correction of inaccurate or incomplete personal data.
Right to Erasure: Individuals have the right to request the deletion of their personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected or when they withdraw their consent.
Right to Restriction of Processing: Individuals have the right to request the restriction of processing of their personal data under certain circumstances, such as when they contest the accuracy of the data or when the processing is unlawful.
Right to Data Portability: Individuals have the right to receive their personal data in a structured, commonly used, and machine-readable format and to transmit it to another data controller, where technically feasible.
Right to Object: Individuals have the right to object to processing their data under certain circumstances, such as when the processing is based on legitimate interests or for direct marketing purposes.
Rights about Automated Decision Making and Profiling: Individuals have the right not to be subject to decisions based solely on automated processing, including profiling, that produce legal effects concerning them or similarly significantly affect them, except under certain circumstances.
- Data Transfers: If we transfer personal data outside the EEA, we ensure that appropriate safeguards are in place to protect the data in accordance with GDPR requirements. This may include implementing standard contractual clauses approved by the European Commission or relying on other legal mechanisms recognized by the GDPR.
- Data Protection Officer (DPO): We have appointed a Data Protection Officer (DPO) responsible for overseeing our data protection compliance efforts, monitoring GDPR requirements, and serving as a point of contact for data subjects and supervisory authorities.
If you are located in the EEA and wish to exercise your rights under the GDPR or have any questions about our GDPR compliance practices, please get in touch with our Data Protection Officer using the contact information provided in Section 8 of this Privacy Policy. We are committed to protecting your privacy rights and ensuring compliance with the GDPR when processing your personal data.
California Privacy Rights
Under the California Consumer Privacy Act (CCPA), California residents have certain rights regarding their personal information. This section outlines those rights and how you can exercise them:
a. Right to Know:
You have the right to request information about the categories of personal information we have collected about you, the sources from which we collected the information, the purposes for which we have used or disclosed the information and the categories of third parties with whom we have shared the information.
b. Right to Access:
You have the right to request access to the specific pieces of personal information we have collected about you in the past 12 months. Upon receiving a verifiable request, we will provide you with a copy of your personal information in a portable and readily usable format.
c. Right to Deletion:
You have the right to request the deletion of your personal information that we have collected or maintained, subject to certain exceptions. We may deny your deletion request if retaining the information is necessary for us or our service providers to:
- Complete a transaction for which the personal information was collected.
- Detect security incidents or protect against fraudulent or illegal activities.
- Debug or repair errors that impair existing functionality.
- Comply with legal obligations or exercise rights provided by law.
d. Right to Opt-Out of Sale:
We do not sell your personal information to third parties for monetary or other valuable consideration. However, we may share certain information with third-party service providers or for other business purposes, which may be considered a “sale” under the CCPA. You have the right to opt out of selling your personal information.
e. Right to Non-Discrimination:
We will not discriminate against you for exercising your CCPA rights, such as denying you access to our services, charging you different prices or rates, or providing you with a different level or quality of services.
How to Exercise Your CCPA Rights:
To exercise your rights under the CCPA, you can submit a verifiable request by contacting us using the contact information provided in Section 8 of this Privacy Policy. We may need to verify your identity before processing your request, which may require you to provide additional information or documentation.
You may also designate an authorized agent to make requests on your behalf, provided that the agent is registered with the California Secretary of State and you provide written permission.
Response to Requests:
Upon receiving a verifiable request, we will respond within the timeframes required by the CCPA. If we are unable to fulfill your request, we will provide you with an explanation.
Changes to this Section:
We reserve the right to update or modify this section to comply with any changes in the CCPA or guidance provided by regulatory authorities. Any updates will be reflected in this Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at contact@sophistdrive.com.
Company Information:
- ELIKEA LTD
- Phone: 02 038972233
- Email: contact@sophistdrive.com
- 71-75 SHELTON STREET
COVENT GARDEN
LONDON WC2H 9JQ
United Kingdom
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