Terms and Condition

General Conditions of Use (CGU) for sophistdrive.com

Welcome to sophistdrive.com, the premier luxury car exchange and rental platform operated by ELIKEA LTD (hereinafter referred to as “ELIKEA” or “the Platform”). Our commitment lies in providing an exclusive interface that connects owners of exceptional vehicles with discerning enthusiasts, opening the doors to unparalleled exchange and discovery experiences. By engaging with sophistdrive.com, you enter a realm where automotive passion intertwines with elegance and prestige, promising an unforgettable journey through high-end automobiles.

At sophistdrive.com, we strive to ensure that every interaction on our Platform reflects our dedication to excellence and customer satisfaction. Whether you’re a luxury car owner looking to showcase your prized possession or an enthusiast seeking an extraordinary driving experience, our Platform is designed to cater to your discerning tastes. We invite you to explore sophistdrive.com and embark on a journey where every moment behind the wheel celebrates sophistication and style.

Platform Usage

The utilization of sophistdrive.com signifies your acknowledgment and adherence to the terms delineated in this comprehensive document. Our Platform is a testament to facilitating meaningful interactions between luxury car owners and enthusiasts, transcending geographical boundaries and limitations. Accessible only to individuals aged 18 and above, sophistdrive.com operates under the premise of compliance with all pertinent laws and regulations, ensuring a secure and reputable environment for all users.

Sophistdrive.com serves as more than just a marketplace; it is a vibrant community where enthusiasts gather to share their passion for automotive excellence. Our user-friendly interface and robust features allow users to seamlessly navigate the Platform to discover, exchange, and rent exceptional vehicles. Whether you’re a seasoned collector or an aspiring enthusiast, sophistdrive.com welcomes you to join our exclusive community and indulge in the luxury of extraordinary automobiles.

Anonymity and Discretion

At ELIKEA LTD, we hold the privacy and discretion of our esteemed customers and dedicated team members in the highest regard. As such, sophistdrive.com is meticulously crafted to maintain an aura of exclusivity, refraining from general public marketing endeavors. Access is granted exclusively to a select community of high-end automobile fans who appreciate the nuances of sophistication and excellence. Upholding a commitment to discretion, users are encouraged to exercise caution in their interactions on the Platform, thereby preserving the anonymity of our esteemed clientele.

Our dedication to anonymity and discretion extends beyond mere privacy; it reflects our commitment to fostering a culture of trust and respect among our community members. Whether you’re an owner looking to share your collection or an enthusiast seeking a memorable driving experience, you can rest assured that your interactions on sophistdrive.com will be conducted with the utmost confidentiality. Join us on sophistdrive.com and experience a world where luxury meets discretion and every transaction is conducted with integrity and respect.

Community Membership

Membership on sophistdrive.com transcends the mere act of registration; it symbolizes a commitment to luxury, refinement, and camaraderie. Upon payment of an entry fee, users gain access to a distinguished community of owners and enthusiasts, each sharing a common passion for exceptional automobiles. Beyond the transactional aspect, sophistdrive.com fosters an environment where individuals converge to celebrate automotive excellence, partake in exclusive events, and avail of bespoke offers tailored to their discerning tastes.

Vehicle Showcase and Rental

For owners of exceptional automobiles, sophistdrive.com serves as an invaluable platform for showcasing, exchanging, and selling their prized vehicles to an audience of passionate enthusiasts. Conversely, enthusiasts gain unfettered access to an illustrious array of legendary vehicles through meticulously curated subscriptions, each offering an unparalleled journey into luxury and sophistication. Whether showcasing a cherished collection or embarking on a transcendent driving experience, sophistdrive.com stands as a beacon of excellence in the luxury car exchange and rental.

Legal Compliance

Users of sophistdrive.com are bound by a commitment to uphold all applicable laws and regulations governing the Platform’s usage. This encompasses adherence to vehicle ownership regulations, rental agreements, and the ethical conduct of online transactions. ELIKEA LTD retains the right to suspend or terminate user accounts found in contravention of these terms or engaged in illicit activities, ensuring the integrity and reputation of sophistdrive.com remain uncompromised.

When accessing or utilizing SophistDrive, users affirm their commitment to certain representations and warranties crucial for the Platform’s integrity and security. This includes providing accurate, current, and complete information during registration or interaction with our services while adhering to all relevant laws, regulations, and ordinances. Users must respect intellectual property rights, maintain the security of their account credentials, and refrain from engaging in illegal, harmful, or fraudulent activities. Furthermore, users are expected to treat others respectfully, avoid harassment or discriminatory behavior, and utilize SophistDrive solely for lawful purposes. Any violation of these representations may result in suspension or termination of access to the Platform.

By accessing SophistDrive, users acknowledge and agree to comply with the outlined user representations.

The Platform reserves the right to take appropriate action, including suspension or termination of access, if users fail to uphold these commitments.

This ensures a safe, positive, and respectful environment for all users, fostering trust and integrity within the SophistDrive community.

Subscription and Fees

Subscription Plans

SophistDrive.com offers various subscription plans to meet the diverse needs of our users, from vehicle owners to enthusiasts.

Details of the subscription benefits, fees, and duration are available on the Platform. Users must select a subscription plan that best suits their requirements to access our exclusive services.

Payment Terms

Payments for subscriptions and other services offered by SophistDrive.com must be made in accordance with the payment terms specified at the time of purchase. ELIKEA LTD reserves the right to modify the pricing and payment terms at any time, with such changes being effective immediately upon posting on the Platform.

Intellectual Property

Intellectual Property (IP) encompasses a broad spectrum of intangible assets that are the product of human creativity and intellect. Within the context of sophistdrive.com, Intellectual Property rights extend to various elements integral to the Platform’s identity, including but not limited to content, logos, trademarks, and proprietary software. These assets are safeguarded by a complex framework of laws and regulations to protect the rights of creators and innovators while promoting innovation, competition, and economic growth.

Copyright Protection:

Copyright is one of the primary forms of Intellectual Property protection, affording creators exclusive rights over their original works of authorship. On sophistdrive.com, copyright protection extends to a wide range of content, including text, images, graphics, and multimedia elements. Users are prohibited from reproducing, distributing, or modifying copyrighted content without prior authorization from ELIKEA LTD. Any unauthorized use of copyrighted material constitutes infringement and may result in legal action.

Trademark Protection:

Trademarks serve as distinctive identifiers of goods and services, enabling consumers to distinguish between products in the marketplace. The logos, brand names, and slogans associated with sophistdrive.com are registered trademarks owned by ELIKEA LTD. Unauthorized use of these trademarks, including their reproduction or modification, constitutes trademark infringement and is subject to legal repercussions. ELIKEA LTD vigorously protects its trademarks to preserve the integrity and reputation of its brand.

Trade Secret Protection:

Trade secrets encompass confidential information that provides a competitive advantage to a business. Within sophistdrive.com, trade secrets may include proprietary algorithms, customer databases, and strategic business plans. ELIKEA LTD takes stringent measures to safeguard its trade secrets, implementing robust security protocols and confidentiality agreements to prevent unauthorized access or disclosure.

Patent Protection:

Patents grant inventors exclusive rights over their inventions, preventing others from making, using, or selling the patented technology without permission. While patents may not directly apply to all aspects of sophistdrive.com, they may protect proprietary technologies or processes integral to the Platform’s operation. ELIKEA LTD actively seeks patent protection for innovative technologies developed in connection with sophistdrive.com to maintain a competitive edge in the marketplace.

Enforcement and Remedies:

In the event of Intellectual Property infringement on sophistdrive.com, ELIKEA LTD reserves the right to pursue legal action against infringing parties. Remedies for Intellectual Property infringement may include injunctive relief, damages, and attorney’s fees. ELIKEA LTD may also seek statutory damages and punitive damages for willful infringement, further deterring unauthorized use of its Intellectual Property.

International Considerations:

Given the global nature of online platforms like sophistdrive.com, Intellectual Property protection extends across international borders. ELIKEA LTD employs a multi-faceted approach to Intellectual Property management, including registration, enforcement, and licensing strategies tailored to different jurisdictions. This ensures comprehensive protection of its Intellectual Property rights in markets around the world.

Intellectual Property Policies:

To promote compliance with Intellectual Property laws and regulations, ELIKEA LTD maintains clear policies governing the use of Intellectual Property on sophistdrive.com. These policies outline the rights and responsibilities of users concerning copyrighted material, trademarks, and other proprietary assets. By adhering to these policies, users contribute to a culture of respect for Intellectual Property rights and help maintain the integrity of sophistdrive.com.

Education and Awareness:

ELIKEA LTD recognizes the importance of educating users about Intellectual Property rights and responsibilities. Through educational initiatives, such as tutorials, articles, and FAQs, users better understand Intellectual Property concepts and their implications for their interactions on sophistdrive.com. By fostering awareness and compliance, ELIKEA LTD endeavors to create a community that respects and upholds Intellectual Property rights.

User Generated Contributions

The Website may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality. It may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Website, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contributions”). Contributions may be viewable by other website users and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Website’s Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:

• The creation, distribution, transmission, public display or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
• You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Website, and other users of the Website to use your Contributions in any manner contemplated by the Website and these CGU.
• You have the written consent, release, and permission of every identifiable person in your Contributions to use the name or likeness of every such identifiable person to enable inclusion and use of your Contributions in any manner contemplated by the Website and these CGU.
• Your Contributions are not false, inaccurate, or misleading.
• Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
• Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
• Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
• Your Contributions do not advocate the violent overthrow of any government or incite, encourage, or threaten physical harm against another.
• Your Contributions do not violate any applicable law, regulation, or rule.
• Your Contributions do not violate any third party’s privacy or publicity rights.
• Your Contributions do not contain any material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 sexually or violently.
• Your Contributions do not violate any federal or state law concerning child pornography or otherwise intended to protect the health or well-being of minors;
• Your Contributions do not include offensive comments connected to race, national origin, gender, sexual preference, or physical handicap.
• Your Contributions do not otherwise violate or link to material that violates any provision of these CGU or any applicable law or regulation.

Any use of the Website in violation of the preceding violates these CGU and may result in, among other things, termination or suspension of your rights to use the Website.

Disclaimers and Limitations of Liability

Disclaimers

ELIKEA LTD (“THE COMPANY”) PROVIDES THE SOPHISTDRIVE.COM WEBSITE (“THE WEBSITE”) ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE COMPANY, TO THE FULLEST EXTENT PERMITTED BY LAW, MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE WEBSITE’S OPERATION OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED. THIS INCLUDES, BUT IS NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

THE COMPANY DOES NOT WARRANT THAT THE WEBSITE, ITS SERVERS OR EMAIL SENT FROM THE WEBSITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM THE USE OF THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

THE CONTENT ON THE WEBSITE IS PROVIDED FOR GENERAL INFORMATION ONLY. IT SHOULD NOT BE RELIED UPON OR USED AS THE SOLE BASIS FOR

MAKING DECISIONS WITHOUT CONSULTING PRIMARY, MORE ACCURATE, COMPLETE, OR TIMELY SOURCES OF INFORMATION. ANY RELIANCE ON THE MATERIAL ON THIS SITE IS AT YOUR OWN RISK.

THE WEBSITE MAY CONTAIN CERTAIN HISTORICAL INFORMATION THAT NEEDS TO BE UPDATED AND IS PROVIDED FOR YOUR REFERENCE ONLY. WE RESERVE

THE RIGHT TO MODIFY THE WEBSITE’S CONTENTS AT ANY TIME, BUT WE HAVE NO OBLIGATION TO UPDATE ANY INFORMATION ON OUR WEBSITE. YOU AGREE THAT IT IS YOUR RESPONSIBILITY TO MONITOR CHANGES TO OUR WEBSITE.

Limitation of Liability

IN NO CASE SHALL THE COMPANY, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE WEBSITE OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICE OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY.

BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

Social Media

When users engage with ELIKEA LTD’s social media channels related to SophistDrive.com, including platforms like Facebook, Instagram, LinkedIn, Twitter, and YouTube, they automatically agree to adhere to our Social Media Policy. This policy ensures respectful, lawful interaction on social media, protecting user privacy and the company’s reputation. It encompasses guidelines on user conduct, prohibiting abusive, defamatory, or offensive language, and restricts posting content that could infringe on intellectual property rights or reveal confidential information. Furthermore, users must respect privacy and avoid sharing personal or sensitive data.

Users grant ELIKEA LTD a non-exclusive, royalty-free license to use, modify, and display such content for the company’s services and promotional activities by posting content on our social media channels. Although ELIKEA LTD reserves the right to monitor social media interactions and remove inappropriate content, it also emphasizes that the views expressed by users do not necessarily reflect the company’s stance. The responsibility for posting content and adherence to our Social Media Policy lies with the users, highlighting the importance of thoughtful and lawful engagement.

ELIKEA LTD disclaims all liability for user-posted content and stresses that users must comply with our Social Media Policy and the policies and guidelines of the social media platforms themselves. The dynamic nature of social media means that our policy is subject to changes, and users are encouraged to review the policy periodically for updates. Any modifications to the policy become effective immediately upon posting, and continued use of our social media channels signifies acceptance of these changes.

For any questions or concerns regarding the Social Media Policy or interactions on ELIKEA LTD’s social media channels, users are encouraged to reach out via contact@sophistdrive.com. This contact point ensures users have a direct line to address issues or seek clarification, providing a transparent and respectful digital environment conducive to the engaging and positive exchange of ideas.

California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Ellvd., Suite N 112. Sacramento, California 95834 or by telephone at (000) 952-5210 or (516) 445-1254

Prohibited Activities

The following activities are strictly prohibited on SophistDrive:

• You are engaging in illegal activities prohibited by local, national, or international laws.
• Hacking, phishing, or attempting to gain unauthorized access to accounts or systems.
• Spamming or sending unsolicited messages, emails, or communications.
• Sharing or distributing malicious software, viruses, or other harmful content.
• Infringing upon the intellectual property rights of others, including copyrights, trademarks, and patents.
• Uploading, sharing, or distributing content that is defamatory, obscene, or otherwise unlawful.
• Impersonating another person or entity or providing false or misleading information.
• Engaging in fraudulent activities, including but not limited to identity theft or financial scams.
• Promoting or participating in illegal gambling activities.
• Encouraging or facilitating illicit drug use or other illegal activities.
• Harassing, bullying, or threatening other users, either directly or indirectly.
• Discriminating against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, or other characteristics.
• Posting or sharing sexually explicit or adult content without appropriate consent or age restrictions.
• Violating the privacy rights of others, including but not limited to sharing personal information without consent.
• Engaging in activities that disrupt or interfere with the operation of SophistDrive or its services.
• Breaching the terms of service, privacy policy, or other agreements governing the use of SophistDrive.
• Participating in any activities that may harm the reputation or integrity of SophistDrive or its community.
• Engaging in any other activities deemed inappropriate or prohibited by the administrators of SophistDrive.
• Sharing or promoting illegal or counterfeit products or services.
• Participating in activities related to terrorism, violence, or hate speech.
• Violating export control laws or engaging in activities that may contribute to the proliferation of weapons or other dangerous materials.
• Circumventing security measures or attempting to exploit vulnerabilities in the SophistDrive Platform or its infrastructure.
• Participating in any form of online harassment, stalking, or cyberbullying.
• Promoting or facilitating illegal or underage consumption of alcohol or tobacco products.
• Posting or sharing content that promotes self-harm, suicide, or eating disorders.
• Engaging in activities that may violate the rights of minors or vulnerable individuals.
• Violating applicable laws, regulations, or guidelines governing electronic communications or online platforms.
• Any other activities that may be deemed inappropriate, harmful, or unlawful by the administrators of SophistDrive.

Miscellaneous

This Agreement, along with any documents it expressly incorporates by reference, embodies the entire understanding between ELIKEA LTD and the User concerning its subject matter, superseding all prior or concurrent agreements, representations, and understandings, both written and oral. The non-exercise or enforcement of any right or provision by ELIKEA LTD shall not constitute a waiver. Should any provision be deemed invalid, illegal, or unenforceable by a competent court, it shall be modified or eliminated as little as necessary so that the remainder of this Agreement remains in effect. Governed by the laws of England and Wales without regard to conflict of law principles, any legal action or proceeding related to this Agreement or the Website must be exclusively resolved in the federal courts of England and Wales. The rights and obligations of the User under this Agreement cannot be assigned, subcontracted, delegated, or otherwise transferred without ELIKEA LTD’s prior written consent, and any attempt to do so without compliance will be void. ELIKEA LTD retains the right to assign this Agreement freely. Headings are provided for convenience only and do not influence this Agreement’s interpretation. Amendments or modifications to this Agreement are valid only in writing and signed by both parties. No waiver shall be effective unless in writing, and no failure or delay in exercising any right, remedy, power, or privilege shall act as a waiver or preclude further exercise of any other right, remedy, power, or privilege.

User Data

ELIKEA LTD respects the privacy of its users and is committed to protecting it through our compliance with the practices described in our privacy policy. The policy informs you of our procedures regarding collecting, using, and disclosing personal data when you use SophistDrive.com and the choices you have associated with that data. By using the Website, you consent to the collection and use of information in accordance with our privacy policy. We take the security of user data seriously and implement measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure.

Electronic Communications, Transactions, and Signatures

Engaging with SophistDrive.com, sending emails to ELIKEA LTD, and completing transactions electronically are considered electronic communications. By using the Website, you consent to receive electronic communications from us and agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that such communications be in writing. You acknowledge and agree to use electronic signatures, contracts, orders, and other records, including the electronic delivery of notices, policies, and records of transactions initiated or completed through the Website. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction that require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless ELIKEA LTD, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account. This indemnification includes, without limitation, liability arising from your use of the Website, your violation of these terms, infringement by you or other users of the Website using your computer, of any intellectual property, or any other right of any person or entity.

Amendments

ELIKEA LTD reserves the right to modify or amend these General Conditions of Use without prior notice. Users are urged to review these conditions periodically for updates or revisions, ensuring continued compliance with our policies and guidelines. By accessing and utilizing sophistdrive.com following the implementation of any modifications, users implicitly consent to the revised terms and conditions.

Governing Law

These General Conditions of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these conditions fall under the exclusive jurisdiction of the courts of England and Wales, ensuring a fair and equitable resolution process for all parties involved.

Vehicle Listings and Rentals

Listing Requirements

Vehicle owners wishing to list their vehicles for exchange or rental must comply with specific requirements set by SophistDrive.com, including but not limited to vehicle condition, availability, and legal ownership. The Platform reserves the right to remove listings that do not meet these requirements.

Rental Agreements

Rentals are arranged through the Platforms and are subject to a rental agreement between the vehicle owner and the renter. This Agreement outlines the terms of the rental, including duration, fees, and vehicle return conditions. Both parties must agree to the terms before proceeding with the rental.

Insurance and Liability

Insurance Requirements

Vehicle owners are required to maintain appropriate insurance coverage for their vehicles listed on the Platform. Renters are responsible for any damages incurred during the rental period, subject to the terms of the rental Agreement and applicable insurance policies.

Liability

SophistDrive.com is not liable for any damages, injuries, or losses from using vehicles rented through the Platform. Users agree to hold SophistDrive.com harmless against any claims related to vehicle rentals.

Enhanced Dispute Resolution

Mediation and Arbitration

To resolve disputes between users and SophistDrive.com most practically and cost-effectively, both parties agree to first attempt to negotiate any dispute informally for at least thirty (30) days before initiating any court or arbitration proceedings. Negotiations will commence upon written notice from one party to the other. If the dispute cannot be resolved through negotiation, the parties agree to submit the dispute to binding arbitration.

Binding Arbitration

The arbitration will be conducted under the rules of an agreed-upon arbitration association. The arbitrator’s award will be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Vehicle Care and Security

User Responsibilities

Users renting vehicles through SophistDrive.com is expected to treat the vehicles with the utmost care and respect, as if they were their own. This includes adhering to all maintenance and care guidelines provided by the vehicle owner and the Platform, ensuring the vehicle is locked and secure when not in use, and avoiding any activities that could lead to undue wear and tear or damage.

Reporting Damage or Theft

In the event of damage, theft, or any incident affecting the vehicle’s condition or security, renters are required to report the incident to SophistDrive.com and the vehicle owner as soon as possible. Failure to report such incidents may result in penalties, including coverage of repair costs and potential removal from the Platform.

Advanced Reservations and Cancellations

Reservation Policy

Users can make advanced reservations for vehicles through the Platform. SophistDrive.com provides detailed reservation guidelines and timelines, including minimum lead times and cancellation policies. Users must adhere to these guidelines to ensure a smooth transaction process for renters and owners.

Cancellation Policy

SophistDrive.com understands that plans can change. Our cancellation policy is designed to be fair to vehicle owners and renters. The specifics of the policy, including any cancellation fees and notice periods, are clearly outlined on the Platform. Users are encouraged to review these details before finalizing a reservation.

Loyalty Program

SophistDrive.com values its community of luxury vehicle enthusiasts and seeks to reward its loyal users. The SophistDrive Loyalty Program is designed to offer benefits, rewards, and exclusive offers to our most active and engaged users. Participation in the loyalty program is subject to the program’s terms and conditions, which will be available on the Platform.

Feedback and Complaints

Feedback

SophistDrive.com welcomes and encourages feedback from our users. All feedback, comments, and improvement suggestions should be directed to the contact details in Section 9.

Complaints

Should users have any complaints regarding the Platform or any transactions conducted through it, SophistDrive.com commits to addressing such concerns promptly. Users are encouraged to contact customer service to report any issues for resolution.

Contact Information

Should you have any inquiries, concerns, or feedback about sophistdrive.com or these General Conditions of Use, we encourage you to contact us at contact@sophistdrive.com. Your input is invaluable as we strive to deliver unparalleled service and elevate the luxury car exchange and rental experience to new heights.

Thank you for choosing sophistdrive.com, where passion meets sophistication, and every journey is an ode to automotive excellence.

Drive in Style, Define Sophistication